Your Privacy and Security at Guruvayur Dham Mathura
Effective Date: 08 February 2026
At Guruvayur Dham, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or stay at our property.
1. Information We Collect
- Personal Identification Information: Name, email address, phone number, and address when you make a booking or inquiry.
- Identity Proof: As per local government regulations, we require a valid government-issued photo ID (Aadhar Card, Passport, Driver's License) at the time of check-in.
- Payment Information: Credit/debit card details or other payment info for transaction processing (handled securely by our payment partners).
- Stay Preferences: Special requests, room preferences, or dietary requirements to enhance your stay.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process room bookings and provide the requested services.
- To communicate with you regarding your reservation, updates, or promotional offers (if opted in).
- To verify your identity and ensure the safety and security of all guests.
- To improve our website functionality and customer service experience.
- To comply with legal obligations and regulatory requirements.
3. Data Protection & Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing of Information
We do not sell, trade, or rent your personal identification information to others. We may share information with:
- Service Providers: Third-party partners who assist us in operating our website or conducting our business (e.g., payment gateways), provided they agree to keep this information confidential.
- Legal Authorities: If required by law or to protect our rights, property, or safety.
5. Cookies
Our website may use "cookies" to enhance the user experience. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the site may not function properly if cookies are disabled.
6. Changes to This Policy
Guruvayur Dham has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us via our Contact Details or visit us at our front desk.